Help Center
Find answers to common questions and get the help you need.
How do I get started with Interview Wingman?
Sign up for a free account, complete your profile, and start practicing with our AI-powered interview simulator. You can choose from various interview types and difficulty levels.
What types of interviews can I practice?
You can practice technical coding interviews, system design interviews, behavioral interviews, and more. We support multiple programming languages and platforms like HackerRank, CodeSignal, and CoderPad.
How do I upgrade my subscription?
Navigate to your account settings and click on "Billing & Subscription". From there, you can view available plans and upgrade to a premium subscription for unlimited practice sessions.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for enterprise plans.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your current billing period.
Why is my practice session not loading?
First, try refreshing your browser. If the issue persists, clear your browser cache and cookies. Make sure you have a stable internet connection and JavaScript is enabled.
Which browsers are supported?
Interview Wingman works best on the latest versions of Chrome, Firefox, Safari, and Edge. We recommend using Chrome for the optimal experience.
My microphone/camera isn't working. What should I do?
Check your browser permissions to ensure Interview Wingman has access to your microphone and camera. You can find these settings in your browser's site settings or preferences.
How does the AI feedback work?
Our AI analyzes your code in real-time, checking for correctness, efficiency, and best practices. It provides personalized feedback on your problem-solving approach, code quality, and areas for improvement.
Can I practice with friends?
Yes! We offer a collaborative practice mode where you can invite friends to join mock interviews. This is great for peer programming practice and interview preparation together.
Do you provide interview question banks?
Yes, we have an extensive library of curated interview questions covering algorithms, data structures, system design, and behavioral topics. New questions are added regularly.
How can I track my progress?
Your dashboard provides detailed analytics on your practice sessions, including completion rates, accuracy scores, time management, and areas needing improvement.